Thursday, December 23, 2010

Air conditioning lifetime warranty is pie or trap?

Last week, the family lives Wu family Ling Hu received a 6 Nations brand air conditioning extended warranty SMS, wanted to son's room with a small number of his horse, a conditioning echocardiography, "10-year warranty that quality is no problem, even if broken, repair is free of charge.

September 5, journalists visited the major home appliances, Changsha store and supermarket, almost all brand air conditioning fixed-frequency, 6 years warranty for Inverter Air Conditioner 10 years.

Whereas national provisions, the air conditioning 8 ~ 10 years to do scrap processing, 10-year free warranty, the equivalent to the air conditioner on "life insurance".

In a household appliance road, stores a brand air conditioning monopoly area, ask the reporter to customer identity, air-conditioning warranty rules salespeople competently Huang said: "6-year, fixed-frequency inverter for 10 years free warranty.

"But whether artificial fee, fees and charges for aerial, Huang replied:" I am not sure that specific fees depends on the maintenance worker. ”

September 5, reporter continuous dial seven brand air conditioning after-sales hotline, seven brand consistent representation, if the quality of the air itself, you do not receive on-site fees, inspection fees, maintenance and spare parts costs.

But if it is a people-and the damage caused by force majeure factors, to receive the corresponding fee.

Asked about how to define the cause of the damage, hotline staff are said to wait for maintenance workers on-site identification before you can define.

That is, whether you can enjoy a 10-year free warranty, maintenance staff.

In fact, maintenance fees, as appropriate, of tend not to.

In mid-July, live star, Sandy Schilling came across such a thing. Her last year to buy a brand of air quality problems, can not be refrigeration, but also free warranty, she is not worried.

But when maintenance personnel will air conditioning repaired, but Ms. LAM for parts costs, coupled with the aerial work, high costs of nearly $ 500.

Ms. Lin began to refuse to pay, but the other insisted on request, in desperation, Ms. Lin and cool for price to $ 300.

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