New TCL air conditioning repair third haven't repaired

In June this year, Ms. purchase a TCL air-conditioner, one month after machine seam dripping phenomenon.

After-sales personnel have repair three never repaired.

At noon today, reporters in Ms. beauty shop to see the air conditioner, air conditioning and no use, but the wind vane is still open.

Ms. introduction, dripping problem is not resolved, now more than a wind vane does not automatically turn off.

The "days of hot, air conditioning a day can drop two or three liters of water.

"Wei said, maintenance personnel and not take the initiative to leave maintenance records.

Journalists in TCL Jinan after-sales service record, found Ms. air-conditioning maintenance records, in which the first two are air conditioning installation unit sent for repair, the third is the after-sales service department sent for repair.

After-Sales Service Manager Mr. Guo told reporters that all repair outlets of Jinan is a manufacturer of direct management and no outsourcing.

Because service quality is not good, the other day also closes a maintenance center. He Ms. air conditioning has apologized to repair is not good, and promised to send hand tomorrow to Ms. swap an air-conditioner in the machine.