Gree air conditioning warranty bad service department refused to repair

Recent hot weather, home air conditioning just broken, because also in warranty, it will require after-sales service center repair, but the "touch wall".

June 22, Mr. Zhang reflected to this newspaper.

Mr. Zhang of gree air conditioning was bought in July 2006, warranty card callout is 6 years of warranty.

Some time ago with air conditioning, air conditioning plan without refrigeration, he then made to gree air conditioning Jiujiang after-sales service centers reflect the situation, maintenance staff to look after his family was told he had been unable to repair, air conditioning, suggested he change within the Department. Mr. Zhang was of the view that air conditioning in the warranty is down to the free repair, repeatedly and post-sales representations are not satisfied with the results. Mr. Zhang told the reporter presented the warranty card when buying, journalists see the warranty card: warranty "machine for six years, including the compressor, fan motor, the main control board, wiring first class air conditioning parts. ”

Jiujiang gree air conditioning service centre responsible horse Manager explained that Mr Zhang's air conditioning use environment is not good, because the ground is his own breakfast restaurant, check found within the main air conditioning circuit all rotten, no way to repair it, this is air conditioning use conditions.

But in our maintenance staff to go before he himself had welded the circuit board, others welding half may find repair does not fix the is no longer, as in this case we cannot take over. Nanchang Service Department of ideas is to use conditions cause the main circuit board burn not covered under warranty. Mr. Ma said that if Mr. Zhang to second-hand appliances market to buy a second-hand in machine, you can help him to replace free of charge.